Useful answers
Questions before your first visit.
Which spaces do you clean?
We serve apartments, houses, studios, small offices, retail back rooms, and shared workspaces. The service catalog describes the most common scopes.
Do I need to be home?
No. Many clients provide access instructions in advance. We confirm the arrival and close-out details before the appointment.
Do you bring supplies?
Yes, our standard kit is included. Tell us about sensitive materials or preferred products so we can plan appropriately.
How long does a visit take?
Duration depends on size, condition, and scope. Each catalog item includes a practical estimated duration.
Can I request recurring cleaning?
Yes. Weekly, fortnightly, and monthly rhythms can be discussed after we understand your space and priorities.
Can I change or cancel a booking?
Contact us as early as possible. We will explain the available rescheduling options based on team availability.
How do I save a service?
Select Save service in the catalog. Your chosen IDs are kept in this browser and displayed on the Saved services page.
How does the booking basket work?
Add services to the basket, adjust quantities, review the total, and use the confirmation step to prepare an inquiry.